Trenzula Privacy Policy

At Trenzula, we are deeply committed to protecting your privacy and personal data. This Privacy Policy details the types of information we collect, how it is used, and the measures we take to ensure your data is secure. By using our website, you acknowledge and agree to the data practices described in this policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you register an account, place an order, sign up for our newsletter, or contact us directly. This information may include:

• Name and surname
• Email address
• Shipping and billing address
• Payment details (processed by secure third-party payment gateways; we do not store full payment card details)

We also automatically collect certain non-personal information when you visit our site, such as your IP address, browser type, device details, and site activity metrics.

2. Use of Collected Data

The information we collect is used primarily for the following purposes:

• To process and fulfill your orders, including payment processing and shipping.
• To manage your account and provide customer support.
• To improve and personalize your shopping experience, including product recommendations.
• To send promotional and marketing communications, in compliance with your stated preferences.
• For internal analytics, troubleshooting, and improving site functionality.

3. Cookies and Tracking Technologies

Our website utilizes cookies, which are small text files placed on your device, and similar tracking technologies to enhance your experience. These technologies help us:

• Remember items in your shopping cart.
• Analyze website traffic and usage patterns.
• Personalize content and advertising, including running campaigns through platforms like Google AdWords.

By continuing to use this site, you consent to the use of cookies. You have the ability to accept or decline cookies through your browser settings, though doing so may affect site functionality.

4. Third-Party Disclosures (AdWords Compliance)

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except to trusted third parties who assist us in operating our website, conducting our business, or serving you, so long as those parties agree to keep this information confidential. This includes:

• Payment processors to handle financial transactions.
• Shipping and fulfillment partners.
• Advertising partners, such as Google, to serve relevant advertisements to you based on your visit history (remarketing). Our use of Google services is in compliance with the Google Ads policies and requirements for data collection and use.

5. GDPR and CCPA Rights

Depending on your location, you may have the following rights concerning your personal data:

• The right to access the personal data we hold about you.
• The right to correct inaccurate or incomplete data.
• The right to request the deletion of your personal data.
• The right to object to the processing of your personal data.

To exercise any of these rights, please contact us using the details provided on our Contact Details page.

6. Policy Updates

We reserve the right to update this policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.